High Street - 10 Ways Our Store is Safe For You
Covid 19 Social Distancing Guidelines
1. HAND-SANITISING STATIONS
There will be hand-sanitising stations at the entrance and throughout the store.
2. CLEAR SOCIAL-DISTANCING SIGNAGE
Allowing you to browse freely whilst keeping a 2 metre distance from others.
3. MONITORED CAPACITY LEVELS
Staff will be monitoring the number of customers in-store. PLEASE NOTE THE CHANGES SINCE WE CLOSED IN JANUARY - There will be one-way in the store - via the Beauty Hall on the High Street, and you will be able to exit through Cookshop at the rear of the store.
4. DEEP CLEANING
The store has been deep cleaned by our cleaning operatives, Maid in North Yorkshire. The whole team have been trained to clean to deal with Covid 19. The cleaning team will be in-store at all times, regularly disinfecting high-touch surfaces.
Our bra-fitting service will be operating by appointment only - this means that our dedicated team will have time to ensure the fitting room is cleaned thoroughly between each fitting, and allow time for the appropriate PPE and safety measures to be put in place - our fitters will be wearing a face covering, gloves, and will have fully sanitised hands.
6. FACE COVERINGS
In line with the recent Government guidelines on wearing face coverings in shops, we would like to remind our customers that it is now essential to wear a face covering when shopping in both of our stores, unless you are medically exempt.
7. pROTECTIve equipment
We have had protective plastic screens fitted at all of our till points to help stop the spread of germs during face-to-face transactions. Our team also have access to appropriate PPE.
8. FITTING ROOMS/Footwear
A limited number of fitting rooms will be made available to customers, and will be monitored by a dedicated member of staff who will ensure sanitisation of rooms when they are open. Clothes that have been tried on and deemed unsuitable will be put in isolation for 48 hours prior to them being returned to the sales areas.
Shoes that have been tried on and deemed unsuitable will be sprayed with a shoe-safe disinfectant before being put back out on the sales floor.
9. RESTAURANTS REMAIN CLOSED
Unfortunately, all of our Restaurants will remain closed until the Government allows us to re-open. The toilets in Barkers Kitchen, as well as the Accessible toilets and Baby Change will be open, however the toilets in our 1882 Café/Bistro will remain closed.
10. BEAUTY HALL
Unfortunately, we are unable to offer any make overs or in-store testers to our customers. This falls in line with the guidelines from the cosmetic companies and the government. Our Biju Brow Bar will re-open on Monday 12th April. SEE HERE FOR OPENING HOURS.
We look forward to welcoming you back in-store.