FAQs

Guide dogs and other clean, well-behaved dogs are allowed in our High Street store. Only guide dogs are allowed in our restaurants.

Assistance dogs only are allowed at Barkers Home.

Yes, they are situated on the First Floor.

Our friendly and knowledgeable beauty team are on hand to offer expert advice when you need it. We offer complimentary make up applications and skincare services, and are delighted to have the Biju Brow Bar, offering a range of eyebrow and eyelash services. 

Of course. All store vacancies are advertised on the Vacancies page of our website. 
To apply for a vacancy please send a CV and covering letter to: recruitment@barkers.co.uk or by post to:
 Barkers, 198-202 High Street, Northallerton, DL7 8LP
.

Alternatively, please collect, complete and return an application form. These are available from the Customers Services Desk, First Floor at the address above.

You can contact us by email, telephone or fax.

Email – enquiries@barkers.co.uk
Telephone – 01609 772 303

Fax – 01609 776 059

If you are unhappy with a product or service you have received, please let a member of staff know at the time and Barkers will try to put this right for you immediately.


Alternatively you can telephone, email or write to us:

Telephone – 01609 772 303

Email – enquiries@barkers.co.uk

Post - Barkers, 198-202 High Street, Northallerton, DL7 8LP.


We will respond to any complaints or queries as quickly as we can.

Yes we do, both on the premises and at other locations throughout the year.
 Information regarding any events will be displayed in store, emailed to our Privilege Card customers or found on the What's On page of our website.

Yes we do. Barkers Gift Cards make the ideal present and can be purchased from any till point (excluding restaurants). Gift Cards are available in any denomination from £5 upwards and can be used across both stores and in any restaurant.
 Full details can be found on the Gift Cards page.

All lost property is taken to the Customer Service Desk, First Floor for safe keeping.

Barkers Department Store is open Monday - Saturday 09:00 - 17:30 & Sunday 10:00 - 16:00.

For more information visit the Opening Times page.

There is pay and display short stay and long stay parking available at the rear of the store and also pay and display short stay parking available on the High Street.

Yes there is. For more information on this service read our Personal Shopping page. Alternatively, call us directly on 01609 772 303 to arrange an appointment and discuss your requirements.

Barkers has a 28 day refund policy. Goods can be returned, in a saleable condition with labels attached and receipt, within 28 days of date of purchase for a full refund. Your statutory rights are not affected.

The High Street store has 3 eating areas; Barkers Kitchen, 1882 Bistro and 1882 Café.

Barkers Kitchen is a first floor 180 seater counter service restaurant open Monday to Saturday 9am – 4pm and Sunday 10am – 3pm.


The 1882 Bistro is a first floor 82 seater waiter service restaurant open Monday to Saturday 10am – 4pm, and Sunday 10am - 3pm. 


The 1882 Café is a 45 seater ground floor counter service café open Monday to Saturday 9am – 4pm.

For more information on these, please visit our Restaurants page.

Barkers has two sales each year; the summer sale takes place in June/July and the winter sale takes place on the first opening day after Christmas.

Excellent. Barkers has street level or ramp access to all ground floor departments. A lift is available to the first floor with a Stannah lift to the raised Childrenswear and 1882 Bistro. We have an accessible toilet on the first floor.

The Privilege Card is a loyalty card scheme where customers earn points on purchases. For full details please visit our Customer Service Desk.

Yes, free Wi-Fi is available in our two restaurants and café for Barkers customers.

Yes, we have two wheelchairs available for customers to use in store. Please ask a member of staff in our Cookshop Department, Ground Floor.